Job Overview:
This role sits at the intersection of sales, technology, and consulting, requiring strong business acumen and the ability to understand complex IT operations challenges.
As a Business Development Executive, you will be responsible for driving revenue growth for Synaptix by identifying new business opportunities, engaging enterprise customers, and working closely with technical teams to deliver value- driven AIOps solutions.
Key Responsibilities:Prospecting & Lead Generation:
Proactively research, qualify, and approach potential clients facing challenges in IT operations, monitoring, incident management, and system reliability.
Develop account targeting and lead generation strategies aligned with TechX’s go- to- market direction.
Identify and develop new business opportunities for Synaptix- AIOps/AI Operations platform across target industries (Banking, Finance, Enterprise IT, etc.).
Relationship Building:
Build and maintain strong relationships with key stakeholders including C- level executives, IT- Directors, Heads of Operations, DevOps/SRE leaders.
Nurture long- term partnerships with clients and ecosystem partners.
Establish TechX as a trusted technology partner, not just a solution vendor.
Sales & Pipeline Management:
Prepare and deliver solution presentations, demos, proposals, and commercial offers tailored to customer needs.
Lead commercial discussions and negotiations to close new contracts and partnerships.
Own and manage the business development / sales pipeline, ensuring healthy deal flow and accurate forecasting.
Consistently achieve or exceed assigned sales targets.
Work closely with Account Management, Presales, and Solution Consulting teams to drive opportunities from discovery to deal closure.
Market Analysis & Strategic Collaboration:
Collaborate closely with Marketing, Product, and Technical teams to align messaging, campaigns, and growth initiatives.
Conduct market research to stay updated on AIOps, AI Operations, observability, cloud, and DevOps trends, as well as competitor offerings.
Translate market and customer insights into actionable inputs for sales strategy, positioning, and product improvement.
Key Requirements:
Ability to clearly and persuasively communicate complex technical or AI- driven solutions to both technical and non- technical stakeholders.
From 2 years of experience in Business Development, B2B Sales, or Account Executive roles within the technology or IT services industry.
Excellent networking, communication, and negotiation skills, with proven relationship- building capability.
Bachelor’s degree in Business Administration, IT, Engineering, or related fields
Experience using CRM systems and sales management tools to manage pipeline and performance.
Self- motivated, results- driven, and committed to achieving sales targets in a fast- paced environment.
Strong understanding of the technology landscape, especially enterprise software, cloud services, or IT solutions.
Strategic and analytical mindset, comfortable using data to support business decisions.
Nice to Have:
Exposure to AIOps, AI, DevOps, SRE, IT Operations, or Monitoring/Observability solutions.
Experience working with enterprise customers or large- scale IT environments.
Familiarity with cloud platforms (AWS, Azure, GCP) or SaaS- based solutions.
What We Offer:
Competitive Package: Competitive salary and benefits package (Full- salary social insurance coverage, premium health insurance, 100% salary during probation, attractive performance- based bonuses...)
Professional Growth: Opportunities for professional growth and development through continuous learning and exposure to cutting- edge technologies.
Innovative Environment: A dynamic and collaborative work environment where innovation is encouraged.
Impactful Work: The chance to work on cutting- edge projects with industry- leading clients, making a tangible impact on their business success.
How to apply:
Email: chi.doan@techxcorp.com
