Store Manager (New Luxury Store)

Job Duties:
Operation:
- Check out the promotions at the time of application and persistently disseminate to employees.
- Inventory and control import and export of goods.
- Check the staff’s cleaning, general display and uniform.
- Responsible for timely reporting to the Retail manager to fix problems that do not affect sales activities.
- Always fully aware of the inventory of all product lines and report ly to the Retail Operation Manager, predict product accumulation and shortages, and maintain as reasonable as possible.
- Control stock and order.
- Proactive inventory management to increase sales.
- Responsible for the management and maintenance of the store&039;s assets.
Sales Management:
- Support Retail Operation Manager to develop an annual budget that keep track of all expected expenses and sales.
- Support Retail Operation Manager to plan to grow sales in the store.
- Cooperate with Retail Operation Manager to develop sales strategy based on market trends, sales goals and invemtory control.
- Optimize in- store sales by ensuring inventory is available, and regularly rearranging goods in the store.
Customer Service
- Ensure that each member of the store provides an excellent service to each customer entering the store, consistent with the Brand&039;s customer service standards.
- Sales growth through suitable services for all customers.
- Ensure that all sales teams fully understand the sales strategy and apply it.
- Always be present and resolve internal problems at the store in case of a conflict.
- Ensure that all customers are served properly.
- Ensure good after- sale services.
- Implement this strategy with a quality- oriented sales policy and customer service.
Personnel Management
- Train employees in sales skills, customer communication and other skills.
- Train the sales team to develop the right sales skills.
- Supervise and maintain high quality staff.
- Create teamwork, discipline and mutual respect, as well as dedication and loyalty to the Company.
- Maintain an image of the store and the environment with the company that sets its standards of day- to- day operations.
- Ensure that the employees is properly trained on a regular basis to develop customer service, product knowledge and sales skills.
- Ensure all team members receive the right support to reach their best potential.
- Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
- Responsible for guiding and training new employees in accordance with the Company&039;s regulations and procedures.
- Track each employee&039;s performance.
- Promote the sales team to serve all customers according to specified standards.
- Monitor and ensure the allocation of employee leave schedule according to the regulations of the Company.

QUALIFICATION
- Bachelor&039;s degree in Business Administration or relevant field preferred.
- An understanding of the value of brands and the ability to communicate brand values.
- Ability to train employees.
- Ability to manage well, coordinate and organize work scientifically and effectively.
- At least 2 years in luxury background.
- At least 5 years&039; experience in the retails system with the same position.
- Good management, communication, organizational, negotiation and problem solving skills.

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Cập nhật gần nhất lúc: 2024-10-16 07:45:03