Store Supervisor Bakes French Pastry

Essential Responsibilities
We’re looking for Supervisors to be the right arm of the manager, helping him/her in the daily operations from customer service to dealing with the orders and managing the team.
Your Role
Customer Service Duties

Supervise the daily operation.
Ensures quality service of food and beverage.
Builds and maintains good relationship with the team and customers.
Answering questions from the guests about food and beverages.
Maintains customer service standards and follow up with the operation.

Company Duties

Insures the area is clean and tidy at all times.
Maintains hygiene standards.
Assists the Manager to supervise, assist the team during daily operation.
Lead by example, motivated the team to achieve service standards.
Following the Training Manual
Assists the Manager with the team training.
Fully in charge during the Manager’s absence.

About Bakes
Bakes is part of TLC, our hospitality company that creates, owns, and operates a collection of thoughtful food, beverage, and lifestyle brands. Each is inspired by a surprising idea and simple focus on genuine connections between staff, customers, and partners.

Skillsets

Previous experience in hospitality in a role leading a team
Friendly and professional customer service skills
Team spirit
Fluent in Vietnamese, good English
Positive energy and solution- solving mindset
Ability to work with a flexible schedule and weekends

Compensation

Hourly salary
Discount at our stores.
Engagement activities
Yearly health check (after 12 months worked with us)
Monthly vouchers to enjoy drinks/pastries in our stores.
Training & Development
Yearly bonus

Cập nhật gần nhất lúc: 2024-11-10 05:25:03