Supervisor, Analytics & Performance is responsible for Performance Management & Analytics; Perform data analytics to identify trends & underlying patterns & provide recommendations to support business decision- making; Develop Dashboard and Reports with Power BI; Enhance business & team productivity BY Continuously identifying potential improvement, simplification for dashboards, reports, data warehouse. Be the PIC to work with relevant stakeholders (Operations, Data Analytics & Insight, Actuarial, IT, etc.) regarding business & data rules, data extraction for the strategic & critical functional projects
Performance Management & Analytics
Performance Management: Advise project owners/managers performance management methods, conduct post- launch evaluation for strategic & critical functional projects
Be the PIC to work with relevant stakeholders (Operations, Data Analytics & Insight, Actuarial, IT, etc.) regarding business & data rules, data extraction for the strategic & critical functional projects.
Lead the design and implementation of analytics projects/ data sharing/ analytics exercises working with bank/non- bank partners.
Advanced Dashboards & Reports development with Power BI
Continuously & actively identify areas of potential improvement/ simplification/ automation and implement these changes for dashboards/ reports/data warehouse/ data services to enhance business & team productivity
Issue- focus analysis: Perform data analytics to identify trends & underlying patterns & provide recommendations to support business decision making
Design, Manage & Review periodic report/ dashboard (monthly, weekly, daily…) and provide data services to ad- hoc requests to support the business stakeholders
System Support
Maintain & ensure stability of Nam Long systems to ensure business continuity
PIC to receive feedbacks from Nam Long stakeholders & Work with IT to fix errors, data warehouse optimization & ERP data analysis
Team Management & Development: Ensure all team members are motivated, challenged by proper task allocation, talent identification & development, coaching & mentoring, team engagement activities
Promote & provide trainings: prepare & deliver Power BI training series for teams, promote self- service BI culture & change management with Group CFO
Stakeholder Management
Other tasks assigned by line manager
Analytics, Project Management Office, IT, Operations, PCA relevant stakeholders
Deliver satisfactory stakeholder management & influencing, maintaining good relationship with sub- functions within department as well as other department & divisions
