System Operation Team Leader

Job Description

The CGV Operations team Leader will work closely with the CGV Operations Team and other stakeholders to deliver high- quality system operations and services.

Operational Leadership for Major Systems:

Oversee the operations of Foodville Vietnam Tous Les Jours store sales systems (POS/BackOffice) including Front Office (POS) and Back Office services.
Lead the operation of global theater sales systems (GERP) including ERP, e- Accounting, Purchasing, FPDS (Production/Distribution), API, and POS services.

IT Project Management and Integration:

Conduct regular daily/monthly system inspections and monitoring to maintain performance.
Plan and manage IT operation projects, including scope, schedule, resource allocation, system integration, and security.
The role involves participating in weekly corporate meetings and supporting ad- hoc tasks.
Facilitate system integration with external vendors and support inter- system collaboration.
Manage database operations, including backup and recovery planning, to ensure data security and integrity.
Ensure high- quality service operations and implement measures to prevent system failures.
Recruit, train, and oversee local development personnel to ensure alignment with operational goals.
Analyze causes of system incidents, implement corrective measures, and develop strategies to prevent recurrence.
Handle and develop customer requirements from CJ CGV Vietnam/Indonesia and Foodville Vietnam.

Proficient in English with strong communication skills.
Deep understanding of Vietnamese local culture and an open- minded, global- oriented perspective.

Experience:

Experience in operating Java, Oracle DB, MS SQL, and open- source platforms (experience in entertainment- related development/operations is a plus).
Strong organizational management skills with the ability to foster a collaborative, respectful, and inclusive work environment, blending seamlessly with local staff to build a horizontal and considerate organizational culture.
Proven experience in IT service operations as a module/part/team leader or as a project manager (PM) or project leader (PL) is highly preferred.
Familiarity with global System Integration (SI) or System Maintenance (SM) is an advantage.

Why you&039;ll love working here
Salary and Benefit

Attractive salary and benefit (Competitive Basic Salary; 13th Salary; Lunch, Gasoline and Telephone allowance; Incentive Bonus) and annual salary review
Paid over time according to Labor Law
Extra bonus per personal event (Wedding, Funeral, Birthday, Newborn baby)
Paid leave (12 days per year) and 01 day for Company Foundation Day
Premium Healthcare for you, 100% covered by the company. Annual medical checking (up to USD 5,000 per year)
Full- fill package: Full government social, health and unemployment insurance
Discount 40% for CJ&039;s brands (CGV Cinema, Tous Les Jours, CJ Food, Meet Master, CJ Market, etc.).

Working Environment

Company trip and team building, football club. We love playing teamwork games
Internal English/ Korean Class: Fully sponsored by the Company after working time
Working time: Monday – Friday. We work 40 hours per week
Free snacks, drinks (tea, coffee, etc.)
English working environment: Chance to work onsite abroad and work on challenging GDC projects. Work closely with both Vietnamese and Korean experts

Cập nhật gần nhất lúc: 2024-11-30 16:55:03