[Tan Binh, Ho Chi Minh] Customer Service Engineer (21mil - 32mil) (20102)

- To manage customers’ expectations with quick, clear, and accurate delivery of pro- active service, information, and consultations.
- To follow up for any new investment that customer may undertake in service and engineering related to robots.
- To ensure all services and projects meet the planned time, cost, and customer requirements.
- Constructs, configures, tests, and debugs robots and robotic systems.
- To adhere to the company process flow and compliance
- To provide service, on site installation, troubleshooting, repair, preventive maintenance, and product consultations on our scope of supply (systems, spare parts, and robots) to customers.
- Update recipient information in company systems .
- To escalate service problems and take ownership of problems until they are resolved.
- Responsible for all technical and engineering aspects of the assigned projects.
- To prepare service/project report, filing and update service documents.
- Undertake planning and delivery of field services and post- sales services at customer sites for attending breakdown and planned maintenance services across Southern part of Vietnam.

- Solid experience in robotic applications or other automated systems.
- Diploma/Degree in Automation / Mechatronics or related majors.
- Having at least 1- 2 years experience that related to Robotics field.
- Proven working experience as a Project Engineer
- Willingness to travel overseas at short notices
- English: At least Strong Intermediate level.
- Knowledge in PLC (Programmable Logic Controller), C, C++, or JAVA programming.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-08-21 05:00:03