Team Leader

TeamLead is the leader of a specific team.
The TeamLead will be responsible for setting goals, plans, directing implementation, monitoring and evaluating work performance.
This is considered an important position to help the whole team operate effectively.
Besides, TeamLead also needs to unite members into a unified team, working effectively for a common goal.

Being responsible for leading the team to perform company policy, process & strategies, BPO quality management and Quality assurance.
Being responsible for ensuring that all services of team are delivered within the SLA
Provide leadership, guidance and support to team members, Identify goals and factors that improve member performance.
Creating an inspiring team environment with an open communication culture, utilising clear goals and objective setting to help the team succeed
Provide team members with necessary support and assistance to keep team morale andensure the smooth operation of the team
Manage a team size of at least 10 members or higher
Being responsible for running new projects and providing high quality training to the team
Additional compatible and related responsibilities which are not necessarily listed above

- Training programs on skills and professional knowledge from the CEO
- Friendly working environment, free snacks, tea and coffee
- Fully participate in health insurance, social insurance and unemployment insurance
- 13th- month salary bonus
- 12 days of leave/year
- Annual salary review
- Annually team building activities
- Gifts on Mid- Autumn Festival, Lunar New Year

Cập nhật gần nhất lúc: 2024-04-13 21:20:43