Technical Service Engineer

- Train end users in proper care and use of copiers, including phone support, in house training and explanation of service performed.
- Provide customer training on assigned products in accordance with current field procedures.
- Other assignments as requested from direct superior.
- Collaborate and co- operate to accomplish the cross- sectional projects
- Ensure customer satisfaction
- Manage inventory of parts, call activity and perform associated administrative tasks.
- Input work order data and labor into computer tracking system.
- Perform maintenance and repairs on assigned products including technical diagnostics, break/fix, installation, removal and customer call assistance.
- Assist in ordering parts, stocking and inventory control.

*** General Requirement:
- Strong planning and analytical skills
- Good communication, negotiation and presentation skills
- Good technical knowledge, troubleshooting skills
- Well organized, high sense of responsibilities, teamwork
- Good communication in English to go for business trips
- Fresh to 1 year of working experiences in the similar business

*** Provided Benefit:
- 13th month bonus
- Opportunities to learn and work in an international company
- Company events: monthly birthday, quarterly dinner, company trip, family day
- Competitive salary + lunch, parking, transportation allowances
- Study about high technology products/services
- Annual health check at international clinic
- Experience the professional working environment
- 12 day of annual leave (max payment for unused annual leave is 10 days)

Cập nhật gần nhất lúc: 2024-03-16 19:40:16