Technical Specialist - Food

Cross- Departmental Support and SLIM Implementation Coordination: Facilitate the deployment and integration of the SLIM (SGS Laboratory Information Management) system across departments such as Lab, Reporting and Customer Service. This role focuses on:
- Troubleshooting system issues and assisting teams in effectively using the software, without directly developing or modifying the software. Respond to inquiries or needs from the lab operations team, sales, customer service (CS), and clients promptly and thoroughly.
- Always comply with the SGS Code of Integrity and QHSE rules.
- Collaborating closely with the global, local IT support team to monitor the implementation process, address technical issues, and ensure that the system meets the specific needs of each department.
- Coordinating between teams to ensure smooth and effective SLIM implementation.
- Other projects and tasks as assigned by the Food Lab Manager or the Technical Manager.
- Review the existing operations and provide appropriate recommendations to the Lab Manager and Supervisors.
- Providing support to help departments optimize workflows, improve data management, and ensure efficient communication across teams.
- Coordinate with other teams or related parties to investigate complaints and claims, suggest solutions for management&039;s approval, respond to clients, and take appropriate actions to improve the situation.
- Study new regulations and clients&039; specifications, and provide proper updates and training to all relevant teams.

- Must be proficient in using various types of computer software, including Word, Excel, PowerPoint, and Outlook.
- Minimum of 2 years of experience in a Food Laboratory related to technical processes or an equivalent field.
- Quick learner: Capable of rapidly understanding new systems and adapting to new tools and processes.
- Excellent knowledge of chemistry, molecular biotechnology, or microbiology and their applications in the laboratory. Trained or experienced in ISO 17025.
- Strong communication skills (including English): Ability to effectively collaborate with both local and global StarLIMS teams.

Được hưởng chế độ BHYT, BHXH, BHTN theo quy định

Cập nhật gần nhất lúc: 2024-12-06 16:20:02