Technical Support

Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company&039;s equipment and services.

Good English communication skills are an strong advantage
. (
English level IELTS 5.5- 6.0 or equivalent).
Excellent communication skills (listening, speaking)
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self- discipline, and proactive work approach.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.

Flexible working hours.
Opportunities for skill development and self- improvement.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Ensuring the availability of required equipment for the job.
Having undergone training and being provided with access to job- relevant documents.
Young, modern, and comfortable working environment.
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.

Cập nhật gần nhất lúc: 2024-06-20 10:45:05