Technical Support/ Call Center/ Chăm Sóc Khách Hàng

Resolve customer issues and complaints promptly, professionally, and politely.
Receive and respond to customer&039;s feedback.
Assist other departments within the company as needed.
Working time: Night shift, 40h/week, from 21:00 to 6:00
Answer incoming calls and address customer inquiries in both English and Vietnamese.
Identifying and assessing customer needs to achieve satisfaction.
Provide technical support and customer care to mostly owners of nail salons establishments across the US.

- Degree: College.
- Excellent communication skills (listening, speaking). Good English communication skills are a strong advantage. (English level IELTS 5.5- 6.5 or equivalent).
- Understanding networking, including setting up routers, modems, and reserved Ips.
- Understanding networking, including setting up routers, modems, and reserved Ips.
- Experienced in customer care or call center is an advantage
- Empathy, patience, problem- solving skills, and the ability to work well in a team environment.
- Have
responsibility, adaptability, and the ability to handle work pressure

- Probationary salary: 10,200,000 VND/month
- Having chances to get attractive company bonus every month/year
- Social insurance, health insurance, unemployment insurance and other benefits
- Company trip once a year + Joining party
- Dynamic and sociable working environment.
- Full salary: 12,000,000 VND/month

Cập nhật gần nhất lúc: 2025-09-08 12:55:02