Technical Support Engineer (IT Support) - Night Shift

Responsibilities:
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high- quality documentation and distribute it to the appropriate team members and technical lead.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft – never put customer PII at risk.
- Sticks to service responsibilities to reach high performance standards.

Yêu cầu công việc

Requirements:
- Passion and desire to develop in the IT industry
- Available for night shifts.
- Excellent spoken English is a must.
- Have at least 1 year’s working experience in Global customer- facing roles.
- Excellent customer service skills

The salary package does not include wages for night shift work.
Young & Dynamic Working Environment
Social and Health insurance follow Vietnamese Law
International Culture
Salary package: $800- $1200

Cập nhật gần nhất lúc: 2024-04-18 04:50:27