Technical Support

Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company&039;s equipment and services.

Good English communication skills are an strong advantage
. (
English level IELTS 5.5- 6.0 or equivalent).
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.
Strong teamwork skills with a positive attitude, self- discipline, and proactive work approach.

Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Ensuring the availability of required equipment for the job.
Flexible working hours.
Opportunities for skill development and self- improvement.
Having undergone training and being provided with access to job- relevant documents.
Competitive official salary, with salary reviews based on work efficiency and leader evaluations.
Monthly income: > 16,000,000 VND
Young, modern, and comfortable working environment.

Cập nhật gần nhất lúc: 2024-03-19 01:35:34