Technical Support (Night Shift )

Thời gian làm việc: Shift 1: 8PM- 4AM (5.5 days per week)
Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US.
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company&039;s equipment and services.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Good English communication skills are an strong advantage. (English level IELTS 5.5- 6.0 or equivalent).
Excellent communication skills (listening, speaking)
Understanding networking, including setting up routers, modems, and reserved IPs.
Thông tin khác
Strong teamwork skills with a positive attitude, self- discipline, and proactive work approach.
Yêu cầu công việc
Thử việc: 2 Month
Owning a laptop/PC that supports Work From Home (WFH) in emergencies.
Cơ hội huấn luyện:
Đồng nghiệp: Work in a professional, dynamic environment
Opportunities for long- term stable career development
Dynamic, friendly working environment, preferential welfare regimes
Have the opportunity to work with both Vietnamese and USA teams
Long- term special remuneration policy for core members
Ngày nghỉ: 12 days off/year, 12 days off under Night Shift regime and other days off up to more than 35 days/year
Phúc lợi:
Enjoy full benefits for employees according to the Labor Law
Unlimited work efficiency bonuses
Welfare regime: annual foreign travel, picnics, holiday bonuses, 13th month salary...
Phụ cấp khác :
Gasoline allowance up to 800k
Birthday bonuses, sweet parties, salty parties, YEP...etc.
Food allowance 30k/day

Chi trả miễn phí dịch vụ chăm sóc sức khoẻ; cung cấp bảo hiểm cho thuốc theo toa; và bảo vệ tài chính mà bạn cần trong trường hợp bệnh tật hoặc thương tích nghiêm trọng
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Hỗ trợ chi phí khi tham gia các khoá học, chương trình đào tạo

Hỗ trợ laptop và thiết bị phục vụ công việc
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Giúp bạn xây dựng tinh thần đoàn kết, văn hoá và tin cậy với công ty

Cập nhật gần nhất lúc: 2025-08-18 01:15:02