Telemarketing Team Leader

* Team Performance Management:

Distributing lead resources equitably to each employee
Monitoring call time, call quality to control the show up and revenue targets
Plan the work in phases and report to the Division Manager on the results and daily activities of the Team.
Responsible for the team&039;s sales by day, week and month; Motivate and manage each employee to achieve monthly targets.

* Team Management & Development:

Training and developing staff skills
Other jobs according to the specific requirements of the Company
Motivate spirit and develop employees
Do daily team’s briefing to TMK Agent to ensure team & individual hit daily target of shows & sign
Check in and manage working time for team
Manage the assigned team’s performance

Ability to self- motivate and take initiative in work.
Problem- solving skills to support team members when having difficulty in calls.
Enthusiasm, dynamism, perseverance, honesty, and good teamwork.
Good office skills.
Resistant to high pressure at work.
Reporting analysis skills.

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-10-21 23:45:03