Telesales Team LeaderfreeC's Client

Ensure the team’s KPI metrics are met hourly and daily (monitor hourly KPIs to provide timely support to the team).
Perform additional tasks as assigned by the management.
Drive performance to achieve sales targets.
Prepare team activity reports, daily work summaries, and necessary support plans.
Support and guide team members in handling difficult situations or challenging calls.
Manage and take responsibility for the team’s daily, weekly, and monthly tasks.
Record feedback from the team regarding customer complaints about products, gifts, delivery, etc.

Job Requirements

Experience leading a team of at least 10 members.
Skilled in creating reports and work plans.
At least 1 year of experience in equivalent positions such as telemarketing team leader/supervisor or telesales team leader/supervisor.
Experienced in team management, training, and supporting team members.
Not afraid to face challenges on the job.
Graduated from college or higher.

13th- month salary; KPI and performance bonuses.
Probation period: 2 months.
Opportunities to participate in training courses to enhance professional knowledge and skills.
Competitive income: Details were discussed during the direct interview (Base salary + KPI bonuses).
Full support for insurance and paid leave.
Negotiable salary.
Annual salary review.
Annual trips, teambuilding events, year- end party (YEP), etc.

Cập nhật gần nhất lúc: 2024-12-06 01:15:02