Thực Tập Sinh Chăm Sóc Khách Hàng

Lobby area

Daily checklist for front Office: ensuring the inspection of cleanliness, equipment, and the professionalism of the contractor’s staff.

Customer Service Counter

Maintain clean and tidy counter.
Prepare the necessary forms to assist guests.
Daily check on the condition of the decorative plants at the counter and water them as necessary.

Main tasks

Have a thorough understanding of the functionalities of the Property Cube app and how to monitor tasks under the supervision and guidance of the manager.
Follow department procedures and manager&039;s directions.
Have a thorough understanding of the building&039;s regulations and the basic procedures of the Customer Service department currently implemented in the project.
Provide essential project information when required.
Record customer information/feedback, notify the head of department, and forward the information to the relevant departments.
Coordinate with other departments such as accounting, engineering, security and cleaning staffs when needed.

Proper Storage and Compliance

Properly store equipment, tools, and spare parts after use.
Follow department procedures and manager&039;s directions.

Reports

Prepare reports in accordance with the instructions from the direct supervisor
Immediately report to the manager or technical department all abnormal phenomena, risks, or insecurity that could cause fire/explosion.

Other tasks

Immediately report to the manager or technical department all abnormal phenomena, risks, or insecurity that could cause fire/explosion.
Prepare reports in accordance with the instructions from the direct supervisor

Proactive in tasks, willing to learn new knowledge, and ready to provide support when requested.
Ability to manage multiple tasks efficiently.
Good command of English for effective communication.
Ability to withstand high levels of work- related pressure and manage personal emotions effectively.
High school diploma or above; currently enrolled in a relevant field preferred
Basic proficiency in using databases and spreadsheets for information management
Strong communication, empathy, and customer service orientation.

What will we offer?

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Level up your skills: Sharpen your skills such as communication and teamwork to become a well- rounded pro.
Join the Savills community: We&039;re a diverse and inclusive workplace where your voice matters.
Ready to kick off your career? Savills Vietnam offers hands- on training to launch you into the real estate world.

Cập nhật gần nhất lúc: 2024-10-24 12:40:03