Thực tập sinh Lễ tân/ Front Office Trainee

Assist in the check- in and check- out process efficiently.
Learn and follow the hotel’s standard operating procedures and policies.
Assist in handling complaints or concerns professionally and escalate when necessary.
Greet guests warmly and professionally upon arrival.
Maintain up- to- date records and reports as required.
Handle guest inquiries and provide accurate information about the hotel and local attractions.
Ensure the front desk area is clean, organized, and presentable at all times.
Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.
Uphold guest privacy and maintain confidentiality at all times.
Manage phone calls, messages, and bookings through the front office systems.

Willingness to learn and adapt in a fast- paced environment.
Knowledge of front office software (e.g., Opera, Marsha) is a plus.
Excellent communication and interpersonal skills.
Good command of English; knowledge of additional languages is a plus.
Currently pursuing or recently completed a degree/diploma in Hospitality Management or related field.
Customer service- oriented with a positive attitude.
Professional appearance and demeanor.

Monthly allowance 1,000,000 VND/month
Meal & uniform in assigned shift
Opportunities to expand career development in Marriott International
Certificate of completion at Courtyard by Marriott Danang Han River

Cập nhật gần nhất lúc: 2026-01-03 16:55:03