Thực tập sinh Lễ tân/ Front Office Trainee

Greet guests warmly and professionally upon arrival.
Ensure the front desk area is clean, organized, and presentable at all times.
Uphold guest privacy and maintain confidentiality at all times.
Coordinate with housekeeping, concierge, and other departments to ensure guest satisfaction.
Assist in handling complaints or concerns professionally and escalate when necessary.
Learn and follow the hotel’s standard operating procedures and policies.
Manage phone calls, messages, and bookings through the front office systems.
Maintain up- to- date records and reports as required.
Assist in the check- in and check- out process efficiently.
Handle guest inquiries and provide accurate information about the hotel and local attractions.

Excellent communication and interpersonal skills.
Customer service- oriented with a positive attitude.
Knowledge of front office software (e.g., Opera, Marsha) is a plus.
Good command of English; knowledge of additional languages is a plus.
Willingness to learn and adapt in a fast- paced environment.
Currently pursuing or recently completed a degree/diploma in Hospitality Management or related field.
Professional appearance and demeanor.

Meal & uniform in assigned shift
Monthly allowance 1,000,000 VND/month
Certificate of completion at Courtyard by Marriott Danang Han River
Opportunities to expand career development in Marriott International

Cập nhật gần nhất lúc: 2025-10-30 16:35:03