Training/ L&D Supervisor

Training supervisor responsibilities include enhancing Leader’ skills, performance, productivity and quality of work:

Identify training and development needs through job analysis, appraisal schemes and regular consultation with department heads/ Operation Managers
Make annual training plan and training calendar for leadership programs with action plans.
Work in a team to design and expand training and development programs based on the needs of the resort and hosts.
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
Plan, develop and provide training and host development programs using knowledge of the effectiveness of methods such as classroom training, demonstrations, on- the- job training, meetings, role plays, scripted service verbiages and workshops.

Tech- savvy, innovative approach in learning & development.
Proficient with Microsoft Office Suite or related software.
Good at English
Proactive, open- minded, and adaptable in fast- paced and dynamic working environment.
At least 5 years’ experience in L&D development
Proven record of delivering Trainings/ Workshops for Leaders (level AM and above)
Excellent verbal and written communication skills, presentation skills
Bachelor&039;s degree in a relevant field (e.g., HR, Education, Business). Relevant certifications in training and development are a plus.

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Cập nhật gần nhất lúc: 2024-09-06 05:00:03