Trưởng Phòng Hỗ Trợ Vận Hành (Phân Tích và Quản Lý Hiệu Suất) - Hà Nội - TA085

Performance Management & Analytics:
• Advise project owners/managers performance management methods, conduct post- launch evaluation for strategic & critical functional projects and initiatives/process.
• Conducts KPI assessment for the Division and underlying departments.
• Issue- focus analysis: Perform data analytics to identify trends & underlying patterns & provide recommendations to support business decision making.
• Lead the design and implementation of analytics projects/ data sharing/ analytics exercises within OPS division.
• Lead the design and implementation of unit cost model within OPS Division
Dashboards/ Report/ Warehouse/ Data Services:
• Continuously & actively identify areas of potential improvement/ simplification/ automation and implement these changes for dashboards/ reports/ warehouse/ data services to enhance operations & team productivity, capacity.
• Be the PIC from OPS team to work with relevant stakeholders (BI center, Data Analytics & Insight, IT, etc.) regarding operations data rules, data extraction, data mart.
• Design, Manage & Review periodic report/ dashboard (monthly, weekly, daily…) and provide data services to ad- hoc requests to support the Division Head and stakeholders of the Division.
Team Management & Development
• Ensure all team members are motivated, challenged by proper task allocation, talent identification & development, coaching & mentoring, team engagement activities.
Stakeholder Management
• Deliver satisfactory stakeholder management & influencing, maintaining good relationship with other department & divisions: departments in OPS, BI Center, IT, Business departments, Project Management Office, Finance,…

• Having knowledge & experience at Planning/ Performance Management/ Analytics role in Financial service is an advantage.
• Good understanding of data modelling and prediction.
• University Graduate Major: Economics/ Management/Banking/ Finance
• At least 3 years in Banking industry, in which at least 1 year working in Operations of a bank.

• Logical & Assertive communication
• Curiosity, Agility, High Adaptability to VUCA contexts & demanding stakeholders
• Passionate, proactive, self- motivated
• Strong critical & analytical thinking
• Influencing skill

BENEFITS

• Bonus on Holidays and New Year (according to banking policy from time to time)
• Attractive income, competitive salary and bonus according to ability
Get preferential loans according to the bank&039;s policy from time to time
• Attractive leave mode according to job rank
• Working time: Monday- Friday & Saturday morning (two Saturday mornings/month off)
• Compulsory insurance according to labor law & VPBank care insurance for employees depending on rank and working time
• Dynamic, friendly working environment with many opportunities for training, learning and development; participate in many interesting cultural activities (sports event, talents, teambuilding activities...)
• Participate in training courses depending on the Training Framework for each position

Chế độ bảo hiểm, Du Lịch, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương

Cập nhật gần nhất lúc: 2024-04-03 11:19:15