Trưởng Phòng Thu Hồi Nợ (Collection Manager)

Work closely with other departments, including credit, legal, and risk management, to align strategies.
Implement data- driven insights to enhance collection strategies and outcomes.
Set performance expectations, conduct regular performance reviews, and provide feedback.
Develop and execute collection strategies aligned with business goals and regulatory requirements.
Monitor vendor performance and adherence to contractual agreements.
Collaborate with external collection agencies and partners to optimize collection efforts.
Manage end- to- end debt collection processes, ensuring compliance with legal and regulatory guidelines.
Collaborate on the development of new lending and debt recovery policies.
Lead, mentor, and motivate the collection team to achieve performance targets and KPIs.
Oversee the development and implementation of efficient collection workflows and strategies.
Develop and maintain knowledge of consumer protection laws and regulations.
Ensure collection practices adhere to relevant industry regulations and compliance standards.
Provide visionary leadership to the collection team, setting clear goals and priorities.
Utilize data analytics to identify trends, assess collection strategies, and recommend improvements.

Results- oriented and capable of motivating teams to meet targets.
Analytical mindset with the ability to leverage data for strategic decision- making.
Proficiency in using collection management software and tools.
Commitment to ethical and compliant debt collection practices.
CV is in English.
Strong understanding of debt collection regulations and consumer protection laws.
Vendor management experience is preferred.
Excellent leadership, communication, and interpersonal skills.
Bachelor&039;s degree in Business, Finance, or a related field; Master&039;s degree is a plus.
Proven experience in a leadership role within debt collection operations.

International working environment.
Health care insurance (including outpatient treatment, inpatient treatment, surgery,... to any hospital in Vietnam) after 1 year of employment;
There is an annual salary increase according to company policy based on the company&039;s business results;
Salary discussed during interview;
13th month salary bonus at the end of the year;
Monthly social insurance after a 2- month probationary period as prescribed by law;

Cập nhật gần nhất lúc: 2024-06-28 15:10:03