Bouygues Construction Information Technologies Vietnam, a trusted digital partner supporting the competitiveness and transformation of the Bouygues Construction Group worldwide.
We are currently looking for a User Support to join our team in Vietnam. In this role, you will support our internal users with a focus on data services, dashboarding, and the usage of Microsoft 365 tools. Your key responsibilities will be:
Develop and maintain VBA code based on business’s requirements.
Proactively stay up to date and contribute to the knowledge base with practical documentation.
Support users in the effective use of the Microsoft 365 suite (Excel, SharePoint, Teams, etc.) through close collaboration with the internal support team.
Maintain up- to- date dashboards and reports in response to user or operational requirements.
Data visualization & dashboarding: Work closely with end users to analyze requirements, clean data, create mockups, and build meaningful Power BI
Analyze and resolve issues reported by users via the ticketing system; actively communicate to clarify needs and ensure effective problem- solving.
JOB REQUIREMENTS:
Proficiency in VBA development and Power BI dashboard creation is essential.
Professional working proficiency in French (speaking and writing) is required.
Proficiency in English is a plus.
Strong customer- oriented mindset and problem- solving skills.
Who You Are:
Communicative, responsible, and autonomous in your work.
A true team player with a collaborative spirit.
Curious and proactive in seeking information and anticipating user needs.
Willing to challenge your limits.
Able to apply critical thinking and IT logic to resolve user issues.
OUR BENEFITS:
Professional, Open- minded and Creative Environment:
Strong sharing culture to improve individual development.
Great teamwork with Agile mindset.
Fostering mutual respect and understanding.
International, friendly, proactive, supportive workplace.
Individual Development:
Individual empowerment.
Online internal learning hub with various categories in hard skills & soft skills (languages, programming language, data visualization…).
Extensive training and in- depth knowledge sharing sessions.
Special Care for Employee:
Up to 2- month performance bonus.
Work from home 2 days/ week.
Annual health check- up and premium health insurance for employee (and your beloved children after 3- working year).
Dell laptop and external monitor for your work.
100% salary on probationary period.
Sport, personal activities sponsor.
15 annual leave days + 6 sick leave days (plus 1 annual leave day for every 3- year working).
Various attractive teambuilding activities and company trip.
