Vinpearl Nha Trang - Reservation Officer (NV Đặt phòng)

- Processes reservations from the sales office, other hotel departments, and travel agents.
- Communicates reservation information to the front desk. Processes cancellations and modifications and promptly relays this information to the front desk.
- Prepares letters of confirmation.
- Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
- Responsible for keeping accurate records about customer bookings, payments, and any additional information that hotel staff might need when interacting with a guest.
- Handles daily correspondence. Responds to inquires and makes reservations as needed.
- Determines room rates based on the selling tactics of the hotel
- Creates and maintains reservation records by date of arrival and alphabetical listing.

- Problem- Solving Skills
- Customer Service/Communication Skills
- Good communication in English

- Opportunity in being trained, developing and career promotion.
- Very competitive salary & other benefit
- Other benefit: will be discussed in the interview.

Cập nhật gần nhất lúc: 2024-03-26 15:10:36