Waiter/ Waitress | Nhân viên Phục vụ Nhà hàng

Checks/ tests all audio vision equipment prior to any function.
Fully conversant with all aspects of the Micros System.
Embraces all Touches of the Hotel and the Food and Beverage Top 20.
Ensures Food and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.
Maintains par stocks of all equipment and guest supplies as required.
Ensures all linens and equipment are clean before sending to the store.
Strictly adheres to all policies and procedures issued by the Finance with regard to cashiering and cash handling.
Performs the function of cashier as required.
Have a thorough knowledge and understanding of all food and beverage outlets and cross sell whenever necessary.
Works closely with other departments to ensure smooth business.
Assists to handle any last minute’s guest’s request and consults immediate Team Leader for advice or solution if encounter any difficulties.
Carries out any other reasonable duties and responsibilities as assigned.
Ensures the delivery of brand promise and provides exceptional guest service at all times.
Sets up venue as per guest requirement.
Works in a supportive and flexible manner with other employees, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Establishes a rapport with guests maintaining good customer relationships.

Able to converse in English
Able to perform shift works

Insurance
Employee shuttle bus service
Heath checkup
Training & Development
Annual leave
Accommodation- Hoiana Staff Village
Uniform

Cập nhật gần nhất lúc: 2024-03-19 05:25:39