Waiter_Waitress | Nhân viên Phục Vụ (Tiếng Anh)

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Follow proper escalation procedures when addressing guest concerns.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.

At least 1- 2 year working experience at same position.
Can communicate fluently by English.

05 working days according to regulations | 02 days off per week.
Career development opportunities at Sheraton hotel chain and Marriott International.
Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Domestic and international training courses.
2 month probationary period, receive full salary & service fee bonus & participate in social insurance
PVI comprehensive health insurance.
Vacation/annual leave | Periodic health examination.
Creative and friendly working environment.

Cập nhật gần nhất lúc: 2024-08-15 15:00:03