Warranty Deputy Manager - Phó Phòng Bảo HànhUrgent job Piaggio Vietnam Co., Ltd (Pvn)

• Visit the Dealers/ Importers to resolve technical problems or check and analyze the problem in depth
• Yearly build up, manage/monitor warranty budget
• Handling weekly, monthly meeting with Market to collect information, update pending issues and align action together
• Manage warranty team and warranty activities inside Asia- Pacific Market
• Work with Customer Service team to handle the hotline cases from Market: analysis data, define and arrange necessary actions in order to:
Provide best service, solution to Customer
Well communicate with Quality or R&D about the technical issues on the Market: searching root cause, defining solution, defining necessary actions toward Market (if specific action to used bikes, such technical update, campaign, or any promotion action)
From the result of working internally inside factory, to summarize, feedback, guide/ instruct to Market the standard procedure to manage technical cases.
Full understand what happen on the Market (in term of technical)

• Bachelor’s degree in technical field: mechanical, electrical and electronics, etc.
• Technical background, especially quality analysis
• Problem- soliving & critical situation handling skills (able to work independence and decision)
• Willing go to Market, work directly with technician guy at Dealer
• Data analysis, reporting skills
• Strong mindset of service, customer orientation
• More than 2 years of experience in the same level
• Communication and leadership skills

Annual Bonuses and Salary Incremental

Additional Health Care Plan for Employees

Having shuttle bus pick up staff from Hanoi- Vinh Phuc- Hanoi

Cập nhật gần nhất lúc: 2024-04-03 11:10:03