Vai trò & trách nhiệm:- Đóng vai trò hỗ trợ nòng cốt cho bộ phận Chăm sóc khách hàng trong việc duy trì kếtnối và đảm bảo sự hài lòng của khách hàng.- Chịu trách nhiệm thực thi các tác vụ vận...
Our partner is the largest online bus ticketing platform in Asia, with an extensive network of bus operators and a large base of satisfied customers, processing up to 250,000 transactions daily...
Notify about orders exceeding credit limits, request approval for orders exceeding credit limits, and process the orders againReporting by distributor and send outCommunicate with Distributor/Sales/...
Goal:Independently managing complex complaints with higher levels of uncertainty and provide advice to customers and organization regarding product reliability and handling.Follow up on customer...
Receive and respond to customer’s feedback.Shift 2: 4 AM – 12 AMAssist other departments within the company as needed.Working HoursIdentifying and assessing customer needs to achieve...
- Coordinate closely with internal departments to ensure smooth shipment handling and high- quality customer service.- Check and negotiate rates with shipping lines/overseas agents to obtain the...
Responsibilities:Receive and respond to customer&039;s feedback.Resolve customer issues and complaints promptly, professionally, and politely.Answer incoming calls and address customer inquiries in...
- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).- Receive samples and register on the system.- Follow up the results tested by subcontractor and...
Assistant Customer Service Manager will be expected to perform the following tasks:Support Customer Service Manager to leading customer service department in order to achieves customer service...
Gamota là một trong những nhà phát hành game mobile hàng đầu tại thị trường Việt Nam với hơn 35 triệu khách hàng, hơn 12 năm kinh nghiệm và hơn 160 tựa game đã ra mắt. Xây dựng môi trường làm việc...
- Collect all info from R&D to make quotation/ receive order from customer/ follow up delivery plan/ follow up project&039;s all relative issue)- Coordinate with logistics /PU to monitor and...
Responsibilities and Duties:Provide product/service consultations and help users resolve their concerns using customer service tools;Respond promptly and professionally to customer inquiries via...
Position:Customer Service Staff- TradingJob Code:124812- Working location:Bắc Ninh, Hà Nội- Monthly Salary:21,000,000~31,600,000VNDResponsibilityThe candidate will report to the Customer Service...
OverviewWe are seeking a highly motivated individual to join our team as a Customer Service & Escalation Specialist- Chinese/Mandarin. In this role, you will work across a range of support...
Customer Support (30%)· Prepare, improve guideline for users· Collect feedback from customers via multiple channel, transfer and follow up request with the relevant teams for continuous improvement.·...
Lead Management & Enquiry Handling• Follow up consistently with warm and cold leads to maximize conversion.• Qualify leads by understanding tenant preferences (budget, location, move- in date,...
- Control debt and payment, collection of outstanding payments- Document control and comply with SOP- Review Quotation and close invoices- Revenue report release- Review and propose training...
Family Medical Practice’s growing team of dedicated physicians specialize in emergency & evacuation medicine, pediatrics, internal medicine, women’s health, orthopedics, and psychiatry, among...
• Work closely with the DP team to inform about out- of- stock items and the next order schedule of the supermarket so they can prepare the goods.• Receive and process return orders• Answering...
Booking ArrangementCheck the SOP, Incoterms, cost/ sell of the account, then contact to the relatives (salesperson/oversea station/agent) to get approval to move.Send the booking confirmation to...
• Handle customer’s complaint , coordinate returns, credit and replacement includes sample preparation. Assist with new customer and vendor accreditation.• Maintain excellent coordination with...
- Work Location:District 1, HCMC- Monthly Salary:Negotiable- Promotes and conducts cooperative teamwork in assisting sales professionals and managers throughout the Company GROUP (worldwide) to...
ABOUT BINCGMoreover, we work with a wide range of corporate clients and individuals across the US- UK, Europe, and Asia.BIN Corporation Group has headquarters in Vietnam and offices in Hongkong,...
Support in sending Birthday Cards to valued customers.Control consultation regarding customers’ Q&A on fanpage, youtube.Update new products, promotion, TVC, Clip...on fanpage, youtube,…Key in...
Hướng dẫn khách hàng thủ tục nhận hàng nếu cần (liên hệ hãng tàu, lấy D/O, thu xếp thanh toán phí...);Phối hợp với hãng tàu, agent, sales và khách hàng để xử lý toàn bộ quy trình hàng nhập, đảm bảo...
Customer Service Executive performs general office clerical work, which may include customer service, basic word processing, data entry, sending and receiving documents, and other related...
Ensure effective communication and follow- up between internal departments, Sales and customer.Receive ladip request from customer/ Sales department.Summary information and key in to ERP system,...
• Record customer feedback and report on a daily basis.• Receive and answer the phone (if any) and transfer it to the relevant department.• Welcome guests to the mall and guide them to the necessary...