Retki international trade development company limited
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Mô tả công việc:- Điều hành công việc- Quản lý bàn- Giải quyết sự cố và khiếu nại của khách- Báo cáo doanh thu cấp trên.- Quản lý nhân viên 3- 4 người- Quản lý tài sản, hàng hóa- Quản lý tiêu...
Make sure that guest phone calls and emails are handled in a prompt and professional manner following “three rings” and 12/24 hours standards respectively.Look for opportunities to positively...
Chăm sóc khách hàng lưu trú tại khách sạnXin reviews của khách hàng, xử lý vấn đề reviews của khách hàngGiải quyết phàn nàn của khách lưu trú tại khách sạnĐưa ra Quy trình chăm sóc khách hàng theo...
MỤC ĐÍCH CÔNG VIỆCChịu trách nhiệm lãnh đạo và quản lý đội ngũ chăm sóc khách hàng nhằm đảm bảo sự hài lòng cao từ khách hàng và quá trình xử lý đơn hàng trơn tru. Vai trò này yêu cầu làm việc chặt...
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired...
Key Responsibilities:Track guest feedback (via platforms like internal surveys, online reviews, and guest comments) and lead initiatives to improve guest satisfaction scores.Operational...
Customer Service During OperationGreet guests, confirm reservation or walk- in status.Seat guests, provide menus, and assist with beverage orders.Check on guests during their visit and ensure they...
Job Purpose- Ensure to follow the development strategy of the online life insurance product business and the orientation of Techcom Life.- Control and develop VIP/Special Customer care activities...
Monitor guest feedback and address concerns promptly to maintain a positive reputation.Ensure consistent delivery of high- quality food and beverage services across all outlets.Coordinate with...
JOB SUMMARYPosition responsible for all the food and beverage operations, which includes all restaurants, bars and beverage, room service and banquets and events operations. Oversees guest and...
JOB OBJECTIVE- Supervise and inspect the quality of raw materials, semi- finished products, and finished products during the production process.- Ensure that the quality of food products complies...
- Document control and comply with SOP- Review Quotation and close invoices- Control debt and payment, collection of outstanding payments- Weekly and monthly report of invoicing and other...
Join our team at Crowne Plaza Danang City Centre as an Assistant Food & Beverage Manager, where you will support the F&B Manager in overseeing daily operations across all outlets, including...
Quality Strategy & Governance• Lead certification renewals and regulatory audits.• Align QA/QC objectives with business goals and regulatory changes.• Design and implement long- term quality...
Job Summary:Gardenline has a successful 30 years operating history, commencing in 1992 as a modest import and distribution operation to become one of the leading exporters of outdoor furniture. We...
Food & Beverage Manager is the strategic business leader responsible for the overall success of all food and beverage outlets, including restaurants, bars, lounges, banquets, and room service....
Trách nhiệm công việc:Quản lý & phát triển đội ngũ bán hàng• Quản lý 12–22 Sales Representatives và Nhà cung cấp, báo cáo trực tiếp Sales Director.• Tuyển dụng, đào tạo, huấn luyện đội ngũ bán...
• Reports directly to the Front Office Manager and have dotted line with the Quality & Attitude manager• Monitor guest service personnel constantly, ensuring that at all times maximum guest...
Responsibilities and Duties:As the Customer Services Manager, your responsibilities will include:Enhance customer service to drive engagement and organic growth;Manage daily customer interactions,...
Service Operations ManagementOversee efficient use of tools, equipment, and supplies.Maintain punctuality, quality, hygiene, and safety compliance across all teams.Resolve operational issues promptly...
Service Operations ManagementManage daily operations for all home service categories (cleaning, maintenance/repair, beauty services, furniture services, etc.).Ensure smooth end- to- end service flow...
Mô tả công việcĐiều hành công việc, quản lý nhân sựĐánh giá kết quả làm việc của tổ trưởng, xét duyệt kết quả đánh giá của các tổ trưởng đối với nhân viên.Tổ chức họp các tổ trưởng phổ biến chủ...
- Work Location: Binh Tan District, HCMC- Monthly Salary: 20,000,000～30,000,000VNDDelivery Operations Management• Supervise delivery operations:- Assign and monitor the tasks of delivery staff.- ...
POSITION SUMMARY:We are looking for an experienced Strategic Sourcing Manager – F&B & Manufacturing is responsible for developing and executing sourcing and procurement strategies to ensure a...
The F&B Sales Manager is responsible for driving banquet and catering revenue through effective sales strategies, client relationship management, and seamless event coordination. This role...
Đảm nhận vai trò lãnh đạo, vận hành và tối ưu hóa hiệu suất của đội ngũ CSKH đa kênh (Meta, TikTok, Zalo, Hotline) với quy mô lớn (40+ nhân sự), đảm bảo cung cấp trải nghiệm khách hàng xuất sắc, đồng...
Position Summary:The Service Desk Manager is responsible for overseeing and managing the daily operations of service desk team. This role ensures the seamless operation of the smooth operation of IT...
We’re Looking For: The primary responsibility of the Team Manager is to monitor and enhance the goal of quality support by providing individual coaching feedback and one- on- ones that focus on...
Service Operations ManagementConduct regular on- site checks with customers, staff, and service providers.Ensure smooth end- to- end service flow from booking to completion.Oversee efficient use of...
