• Assist with basic HR or accounting administration (e.g., attendance records, invoices)• Support administrative tasks such as data entry, reports, and correspondence• Coordinate with internal...
RESPONSIBILITIES: Guest ExperienceGuest information and promotion: Provide guests with information about hotel services and amenities, as well as current promotions and events.Check- in and check-...
A 6 month – internship program is designed to your own development needs and career objectives include hands- on practical Guest Services experience as well as opportunities for the Trainee to...
Xử lý các tình huống phát sinh và khẩn cấpĐảm bảo vận hành ca hiệu quả, kiểm soát báo cáo và bàn giao thông tin chính xácĐảm bảo chất lượng dịch vụ, xử lý khiếu nại và chăm sóc khách VIPTuyển dụng,...
Financial Performance (Up- selling, Room Revenue, Operation Auditing).Manages and motivates the Front Office team in order to provide a high standard of service for customers.Supervises the...
Với vai trò làFront Office Manager, bạn sẽ là người tiên phong trong việc định hình trải nghiệm chào đón khách hàng, đảm bảo dịch vụ chuyên nghiệp, hiệu quả và tối ưu sự hài lòng. Bạn sẽ chịu trách...
The Candidate:You will operate with the highest levels of integrity and as the face of American Chiropractic Clinic; you will be a passionate member of our dynamic teamCheerful disposition,...
Generate regular operational reports and present to management.Handle guest complaints and resolve issues promptly and professionally.Lead, train, and evaluate front office staff to maintain high...
Monitor guest feedback across online platforms and ensure timely, professional responses to enhance the hotel’s reputation.Lead and oversee all Front Office functions, including Front Desk,...
Assists the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Concierge, Regency Club, Guest...
As a Front Office Manager, you are responsible for managing Front Desk department to deliver an excellent guest experience and follow Hilton standards. You will be responsible for performing the...
Audits and balances cash drawer in beginning and end of shift.Answers the phone in a cheerful, professional manner, assists the caller or directs the calls to the appropriate staff members.Creates,...
MISSION:Lead Front Office operations (Front Desk, The Level, Concierge) to deliver exceptional guest experiences, optimize revenue performance, and uphold service excellence in alignment with Meliá...
Guest Services/ Dịch vụ khách hàng:• Ensure all guests are welcomed promptly and professionally upon arrival.Đảm bảo tất cả khách đều được chào đón nhanh chóng và chuyên nghiệp khi đến.• Oversee...
Front Office Responsibilities.Manage daily FO operations, ensuring service quality and smooth guest experience.Control FO inventory, costs and operational reportsCoordinate with other departments to...
A 6- month internship program is designed to your own development needs and career objectives include hands- on practical Guest Service experience as well as opportunities for the Trainee to develop...
Guest ExperienceGuest assistance and problem resolution: Resolve customer inquiries and complaints in a timely and efficient manner, using a professional and courteous manner.Check- in and check- out...
JOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff,...
Maintain appropriate standards of conduct, dress, hygiene, uniform, appearance and posture throughout the departmentProvide courteous and efficient service and if possible, try to comply with each...
Answer phone calls according to standard by using proper telephone etiquette and within three ringsProvide guest with assistance whenever possibleSitting guest in right place to meet their requestDo...
Help prepare necessary documents and information for guests.Participate in maintaining cleanliness and organization of the front desk area.Engage in training sessions and departmental...
ESSENTIAL FUNCTIONSGreets customer immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both...
Communication skills for all levels of staff/guests.Giao tiếp với nhân viên và khách hàng.Update and manage daily Guest Relation worksheets. Assigned (with DM /FOM) and inspect each room prior to...
