Application Support Specialist VMware, ServiceNow

Monitor application performance and ensure key performance alerts and monitoring metrics are captured.
Manage the delivery and packaging of applications using Citrix or other deployment tools.
Perform software installations, updates, and maintenance to ensure applications are up- to- date and functioning properly.
Provide training to end users on application usage and best practices.
Complies with all policies and standards.
Provide advanced technical support for enterprise applications, including troubleshooting and resolving application issues.
Optimize application delivery processes to enhance efficiency and user experience.
Performs other duties as assigned.
Collaborate with various departments to address application- related issues and improve user experience.
Assist with the development and implementation of new application solutions as required.
Inform Leadership of recurring Incidents.
Document and implement application processes, development, and testing.
Monitor application performance and address any issues to minimize disruptions to users.

Yêu cầu công việc

Exceptional organisational skills and time management skills.
Experience with virtualization technologies (such as VMWare) is an advantage
Experience with specific tools and technologies, such as Citrix, virtualization, and ITSM tools.
Able to use Microsoft Office Applications at a high level.
Experience with software updates, application packaging, and managing deployments.
Experience in application support, installation, and troubleshooting.
Familiarity with operating systems (Windows and/or Linux), MS Active Directory, and basic networking fundamentals.
Good at writing and speaking in English to work with other team members in global
Intune and Azure (EntraID) experience

13th month & productivity Bonus.
Extremely competitive salary.
Yearly salary review.
Healthcare insurance package.
24 Personal accident insurance.
Yearly outing.
Free lunch.
Full Social Club including gym, yoga, football, badminton, swimming.
Flexible start- times.
English training programs.
Opportunity for overseas training and travel.
State- of- the- art office environment.
Free parking.
Detailed induction, training and on- going career development.
5- day week.

Cập nhật gần nhất lúc: 2024-12-20 15:30:02