Assistant to Restaurant Manager

- Manages the punctuality and grooming of all team members, ensuring that they have the correct uniform and have a high level of personal appearance and hygiene.
- Checks customer satisfaction on a daily basis and reports back to the Directors daily.
- Ensures that all team members work in a supportive and flexible manner with each other.
- Rosters team members effectively and efficiently.
- Works with the Outlet manager and supervisors to train team members in guest service skills.
- Ensures that all team members deliver a high level of guest service at all times.
- Monitors operations and schedules and manages team effectively and efficiently in both peak periods and low business periods.
- Oversees the preparation and update of training materials.
- Reports customer issues to the Directors.
- Ensures restaurant standards have been implemented at an international level.
- Ensures that all team members are fully up to date with the product knowledge and the restaurant food and beverage menu/offerings.
- Handles all customer issues and queries in a polite and efficient manner, ensuring problems are resolved properly and within reasonable time frames.

- Degree: College and above
- Experience in a professional environment.
- Long term commitment to the job and to grow.
- Skills: communication, organization, demonstrates analytical, problem solving…
- A big smile and friendly personality.
- Passion and diligence, honesty, good English.
Benefits:
- Service charge each month.
- Restaurant discounts at our venues
- Annual Leave.
- Meal Allowance.
- A competitive salary depending on experience.
- Social Insurance, Health Insurance, Unemployment Insurance as per legislation law.

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Cập nhật gần nhất lúc: 2024-08-30 19:50:03