Business Development Manager (Based in Ho Chi Minh)

INTERCONTINENTAL DANANG SUN PENINSULA RESORT
Mức lương
Đang cập nhật
Địa điểm làm việc
Hồ Chí Minh
Kinh nghiệm yêu cầu
Cập nhật
Chi tiết tin tuyển dụng

Mô tả công việc

Our Business Development Manager is responsible for:
• Assist in developing business plans to ensure all assigned KPIs are implemented & achieved within area of responsibility.
• Solicit maximum business from market segments as assigned by DOSM & General Manager when required.
• Take part as one team to ensure commercial results are monitored and sales goals (both personal and team) are achieved.
• Pro- actively selling all Resort’s products & service as in: guest rooms, meeting rooms, F&B outlets and all recreational facilities when applicable.
Duties and responsibilities
Financial returns
• Ensure all inquiries are uploaded property in PMS, Sales & Catering System.
• Develops and maintains contact with business generators, corporate clients, wholesale partners, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
• Be able to conduct an intensive Resort site inspection and join any hosted function as directed by the Management.
• Work closely with Guest Services Department, F&B Director and the Chef to ensure complete follow up a function.
• Research and update regularly key market insights & business intelligence.
• Prepare proposals and contract letters to customers in an efficient and timely manner.
• Maintain regular contacts with IHG hotels in your region and regional sales offices
• Refers sales leads to appropriate personnel within the InterContinental Hotels Group
• Follow up business under negotiation as well as handling confirmed business.
• Promote all guest rooms, meeting venues & F&B outlets to maximize Wholesale; MICE business
• Builds profile within local market place through attendance at various events and local market place
People
• Perform/behave as per IHG Winning Ways to other colleagues within your department and toward other departments
• Coach and develop staff
• Work with Superior and Human Resources on manpower planning and management needs
• Perform/ behave as per IHG leadership competencies
• Work with Superior and Human Resources on disciplinary action for poor performance or any conflict among staff
• Observe staff’s performance, give constructive feedback when need it.
• Be always impeccably groomed to represent the Resort in a professional manner.
• Identify training need, propose training plan, and conduct the training
Guest experience
• Entertain potential accounts where necessary.
• Interact with potential clients and industry trade representatives of competitive resorts.
• Sharing guest feedback to the team
• Handle office phone calls in a timely and efficient manner.
• Ensure first communication all business leads within 2 hours of receipt and followed by proposal, no later than 8 hours during office hours.
• Perform Brand’s Services behaviors in daily operation towards the guests
• Manage all requests made by guests, or special request from guest that your staff reported to you
• Ensure consistent service within the department
Responsible business
• Rotate the roles (cross training) within department when required
• Be responsible in protecting the environment such as the trees, the sea, and special species
• Report Lost and Found immediately to Security
• Be responsible for saving resort asset/ energy/ water/ chemical and propose the saving ideas to management
• Replace Events Managers when absence
• Perform any other duties which may be assigned by the management from time to time.
• Understanding department’s and resort’s product, and upsell to the guest, or recommend resort products to the guest.
• Be responsible in keeping our property safe and secure, to participate in any resort activity related to Fire Life safety.

Yêu cầu công việc

Required skills:
• Additional background in F&B or event planning would be an advantage
• Proficiency in MS- Office (Word- Excel- PowerPoint) with experience in PMS and Sales & Catering system like Opera, Fidelio, Delphi
• Demonstrated past achievements & references on business negotiation, customer service & behavior & client relationship management with a strong focus & business sense
• Excellent communication in English & Vietnamese; especially business writings
Qualifications:
• Bachelor Degree in Hospitality/Tourism/Business Management. Related fields: English as a Foreign Language/Marketing.
Experience:
• At least 1 – 2 year experience in pro- active selling or business development under MICE segment for a 5 star international property
• Preferably 1 year experience in Wholesale and/or Corporate Segment for a 5 star international property

Quyền lợi

• Provided duty meal
• Accidental insurance 24/24
• HealthCare insurances for loyalty team members
• Annual leave from 15 days, 2 days off per week
• IHG brand standard training
• Other benefits as per the company/ IHG policies
• 100% salary & service charge in 2 months of probation
• Mandatory insurances in accordance with Vietnamese Law

Cập nhật gần nhất lúc: 2024-03-04 16:05:16

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Các tìm kiếm khác liên quan đến công việc Business development manager

Quy mô: 500 - 1000
Trụ sở: Bai Bac - Son Tra, Đà Nẵng, Việt Nam

Thông tin chung

Ngành nghề
Nhân viên kinh doanh
Cấp bậc
Giám Đốc, Phó Giám Đốc Bộ Phận/ Trưởng Phòng/ Tổ Trưởng
Kinh nghiệm yêu cầu
Đang cập nhật
Trình độ yêu cầu
Đang cập nhật
Số lượng cần tuyển
1
Hình thức làm việc
Giờ hành chính
Giới tính
Đang cập nhật
Hạn nộp hồ sơ
30/03/2024
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