BUSINESS DEVELOPMENT MANAGER (Garment Labels)

BUSINESS DEVELOPMENT:
 Collaborate with sales, marketing to collect and update markets and customer information in Garments & Footwear Industries
 Provide trustworthy feedback and after- sales support
 Identify and evaluate potential brands, buyers, customers and business opportunities through market research and analysis.
 Work closely with customer service, product development, supply chain to proceed with the orders
 Build and maintain strong relationships with existing customers while actively seeking new partnerships to drive sales growth.
 Meet and exceed sales targets and performance metrics set by the company.
 Lead negotiations and contract discussions with customers and close new business deals
 Prepare and deliver presentations, proposals, and reports to customers and stakeholders.
 Develop and execute strategic business plans
CUSTOMER SERVICE TEAM MANAGEMENT
 Monitor ERP system from beginning to the end to ensure customer information and order status are updated accurately
 Manage daily customer service tasks including order processing, order tracking, delivery, leadtime, AR collection, account allocation to CS staff, etc…
 Manage customer expectations regarding communication, complaints, after- sales service
 Build a team with strong knowledge who can consult and good problem solving to customers
 Propose solutions to handle customer complaints according to the Company procedures and service standards.
 Be responsible for coaching and training existing CS staff and newly joined CS staff on customer service mindset and daily tasks
 Propose solutions to support sales development capabilities to ensure service quality and meet customers’ requirements.
 Effectively manage performance and workload of CS team.
GENERAL TASKS
 Act on Special Assignments from the Managing Director.
 Other tasks as required by Manager

At least 3 years’ experience in Leadership positions
 Good negotiation, presentation, communication, collaboration and management skills.
 Experience in printing / packaging industry is preferable
 Able to manage, motivate, train, and develop self, team to deliver the targets with high performance
 A problem solver, dealing with practical and people problems
 Proven experience in Sales and Customer Service
 Bachelor’s degree
 Good command of English and Chinese
 Good at Microsoft office
 People- oriented, results- driven.
 Expertise in Excel
COMPANY OFFERS :
 Company trip
 Annual salary review
 Professional, dynamic working environment, Opportunity for your long- term career development and advancement.
 Competitive salary and bonus: 13th month salary and extra bonus depends on the business results upto 5 Months salary , Social & health insurance, unemployment insurance according to Labor Laws

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Cập nhật gần nhất lúc: 2025-08-01 09:40:03