Compensation: Up to 25 Million VND / Month (Gross)
We are seeking a passionate and experienced Community and Marketing Specialist to take responsibility for driving the growth and engagement of Swan Chain’s Community, by developing and implementing strategies to attract, retain, and foster a passionate community of crypto enthusiasts.
Location: District 4, Ho Chi Minh City, Vietnam (Helix Mesh, a branch of Swan Chain)
Working time: Full- time (9:00 am- 6:00 pm), Monday to Friday. Due to the nature of the job, business requirements, or the needs of the organization/department, you may involve in various time shifts to coordinate with Canada Team and be available in EST/DST time zone in case of such necessity.
Work Location: In person (all business days)
Key Responsibilities:
Community (60%):
Develop a roadmap for community support and moderation, train and supervise Moderators.
Drive community growth and engagement through the execution of community- related activities.
Organize community events, meetups, and online activities to bring users together.
Monitor the community by closely tracking feedback, resolving issues promptly, and managing potential crises.
Marketing (40%)
Craft and execute comprehensive marketing plans
Establish and maintain communication with KOL/Partner to organize co- marketing activities.
Support the planning and execution of product launches, including coordinating with cross- functional teams and ensuring timely delivery of marketing assets.
Assist in creating engaging and informative content, including web design, product documents, blog posts, and social media posts.
Other responsibilities:
Support other activities or tasks assigned by management.
Provide internal teams with valuable, instant, data- driven insights and participate in other internal projects to ensure operational excellence.
Qualifications:
Highly responsive and willing to work out of office hours.
Strong problem- solving and crisis- management skills.
Experience in building documentation, FAQs, and guidelines.
Excellent written and verbal communication skills in English.
Detail- oriented, critical thinking with a strong sense of ownership and an open- minded attitude.
1+ years experience managing social/community platforms (Discord/Telegram/Twitter, etc.).
3+ years of experience with 1+ years of experience in community management or engagement roles in the cryptocurrency or blockchain space.
Benefits:
Opportunity to collaborate with a professional and experienced team headquartered in Canada.
Exposure to cutting- edge technology and innovative projects in the AI, blockchain, and high- performance computing industries.
Provided with working equipment
Parking fee.
Competitive salary.
Participate in social insurance, health insurance, and unemployment insurance as per regulations.
A chance to contribute to a global company serving international clients in these dynamic sectors.
Annual leave, holidays, and Tet break according to company regulations and current laws.
