Prepare reports and deliverables on quality management for reporting to various stakeholders.
Monitor and control Independence and Ethics via Firm’s Client Acceptance procedure
Monitor Independence and Ethics Compliance procedures
Develop and delivery of risk management and independence training while complying with RSM Global&039;s required policies.
Support Partners and/or Professional Service Teams in perform reviews of client engagements in compliance with reputation and risk management policies, as assigned
Lead and oversee regular and annual compliance monitoring, ensuring the execution of activities and timely reporting.
Liaise with representatives of RSM International on potential independence matters, potential conflicts of interest and independence confirmations/representations.
Responsibility for assisting and responding to enquiries and consultations from the firm’s assurance and advisory practice.
Lead and support negotiations in a broad range of commercial contracts with internal and external clients and suppliers, such as regional and global engagement arrangements, confidentiality agreements, referrals, teaming and sub- contracting arrangements, and tenders.
Support the Professional Service Teams and/or coordinate with external counsel where necessary in advising on, drafting, reviewing and negotiating on commercial matters.
Develop and maintain the international standard on quality management in accordance with RSM International standards and regulatory requirements.
Lead developing firm independence policies and quality control requirements which will involve documentation and regular updates.
Research to acquire knowledge and consult in risk and quality management procedures.
Maintenance and update of risk management, independence, and assurance methodology policies, templates, and guidance
Lead Independence Consultations with compliance firm’s procedures and policies
Support the Professional Service Teams to evaluate engagements to ensure they comply with independence requirements.
Annual update of the quality management system processes and controls for compliance and implementation of legal policies, rules and guidelines.
Consult with Partners and/or Professional Service Teams in the application of independence standards to a particular situation (e.g., scope of services, business relationships)
SOQM & ISMQ1 & ISQM2
Continue to work with RSM Global team and Managing Partner to manage, control and develop SOQM RSM Vietnam more and more effectively and reasonably with any updates/ current RSM global policies.
Attend quarterly meetings with RSM Global Q&R team to report and present SOQM of RSM Vietnam.
Manage SOQM project with Managing Partner
Manage and monitor QARC and SOQM to ensure this procedure are consistence and complied.
Communicate and engage with other departments (IT, HR, QARC etc) to ensure SOQM is being complied with.
Lead and provide consultation for ISQM1 Team with daily operations and plan in advance for key report days and events with RSM Global team.
Develop, report, and propose any ideas to improve Client Acceptance Procedure monthly via BOM meeting report.
Represent RSM VN to attend meetings with global, ask questions and complete the quality management system for RSM VN
Response to RSM Global Q&R team’s email regarding SOQM queries and Service Team’s queries in Client Acceptance Procedures.
Assurance Engagement monitor
Resolve issues depending on the customer&039;s case related to changes in the contract content.
Lead and advise laws regulation for Contract template and provide advise to Engagement team.
Complete documents, contract management, customer acceptance inspection process
Guide departments to effectively coordinate between customer acceptance department, revenue information and independence.
Try to minimize the number of cases that need to be decided/approved by Partners
Develop, report and propose any ideas to improve Client Acceptance Procedure monthly via BOM meeting report.
CRM project management
Resolve CRM requests and queries for related projects
CRM data management: Ensure CRM data is updated in a timely manner to support CAT & Independence and customer management
Participate in CRM control to ensure CRM processes are implemented.
Lead and propose improvements for the CRM project.
Review and approve CRM report monthly for the team to report to management team.
ESG – Carbon Footprint reporting
Assign appropriate people to ensure the project is operated according to Global&039;s plan.
Coordinator with Admin department to develop and conduct the project effectively.
Provide consultation and advice to the team and report to Partners and Global monthly.
On behalf of RSM VN firm, participate in meetings with global, ask questions and complete requests from RSM Global to prepare for ESG project
Lead and provide plans and actions to partners for ESG requirements monthly
Promote the project&039;s purpose and requirements to the team.
Discuss and ask questions to ESG global team to prepare documents and resources from RSM VN
The project is in the preparation stage to officially operate
Internal Inspection team
Continue to establish Non – compliance procedures and report to ensure comply with Global requirements.
Continue to develop and monitor all other procedure related to Independence and Inspection.
Lead and monitor Internal Inspection for the whole firm (HCM office and HN office) daily.
Report to partners and Global Quality and Risk team quarterly and attend the meeting with them to present the report.