Consultant (Mid/Senior)

MAIN RESPONSIBILITIES

Receive customer inquiries from the Marketing team and consult with those international ones (entrepreneurs, multi- national corporations, etc.) based on their needs for corporate services related to start- ups, bank account opening, etc. via email, live chat, and phone calls in English.
Maintain customer relationships
Present, promote, and sell services to prospective customers to meet individual’s monthly target
Collaborate with the Customer service staff/Data entry staff to complete orders as the company&039;s procedure (This task will be trained later)
Manage customer data and orders on CRM
Provide regular, transparent, detailed feedback and reporting on personal performance (if requested) to Team Leader/Head of Department

BENEFITS

Additional healthcare insurance
13th month salary
Accessible career path and promotion opportunities
Salary review: 2 times/year
Self- served lounge with coffee, tea, snack, etc.
Bonus on National Holiday, Birthday
A professional, dynamic, international working environment
Team- building, company trip, Noel, charity, Halloween, Year End Party, mid–autumn, etc.
Annual leaves: 12 days + birthday

REQUIREMENTS

At least 2- 3 years of work experience in related fields such as Customer Service, Corporate Services, etc.
Having a basic knowledge of Economics, Finance, or International Banking is an advantage
Familiar with documentation and CRM system
Bachelor&039;s degree in English Linguistics, Economics, Banking, Business Administration, Business Laws, etc.
Highly effective teamwork spirit, time management, organizational, negotiation and problem- solving skills
Proactive attitude, hardworking, able to work both independently and within a team, able to multitask
Excellent knowledge of MS Office

Hỗ trợ laptop và thiết bị phục vụ công việc
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Cập nhật gần nhất lúc: 2024-06-08 04:25:03