Customer Service

Purpose:
technology and quality of the product is met.
To develop and manage customers by ensuring cost, delivery,

Interactions:
- Interface between Company and Customers
- Interact with all other departments to support and meet customers’ requirement.

Functions:
Support/co- ordinate the following area for existing customers.
- Monitoring customer feedbacks
- Quotation,
- Provide customer service and program management.
- Conduct customer satisfaction survey.
- Before and after sales service.
Provide RFQ service for existing and potential customers.
- Co- ordinate RFQ package.
- Prepare quotation.
- Follow up after quotation submitted.

Results/Output:
- Sales performance against the budget.
- Feedback through customer satisfaction survey.

Authority:
- Submission of Quotation to customers.
- To assign project members from various depts to perform project tasks

Recruitment requirements:
- Pre- and post- sales experience
- Degree/Diploma in Electronics/Mechanical Engineering/Business Management
- 1–3 years of relevant experience in the manufacturing industry, preferably in EMS
- Good communication skill
Job requirements:
- Be trained IPC (IPC –A610), experience in doing quotation, project management
- Understand and know how to use Oracle System

Chế độ bảo hiểm, Phụ cấp, Xe đưa đón, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Công tác phí, Phụ cấp thâm niên, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-26 02:40:02