Customer Service

Performing other related duties as assigned
Liaising with other departments to optimize the quality as well as the efficiency of digital marketing
Providing guidance and advice for customers about products, nutrition and wellness as trained by the company
Resolving issues of inventory and shipments with business partners of the company
Assisting international customers with orders and after- sale services via email, chat, and social media channels
Researching and proposing solutions to leverage customer experience

Good office computer skills
Advanced English level, proficiency in written and spoken English (at least 7.0 IELTS overall or equivalent)
Willingness to broaden knowledge, especially about digital marketing
Experience in customer services or e- Commerce related jobs is preferable
Receptiveness, honesty, patience
Good self- study skills and adaptability
Excellent communication and interpersonal skills

Visit and funeral flowers for staff’s pass- away parents on both sides
Professional, dynamic and open working environment with chances of promotion
Opportunities to develop professional skills, ability, ideas and experience
Special treatment for sick staff
Annual travelling and teambuilding (Vietnam and overseas)
Salary: 12- 18 million VND / month + high bonus depending on the achievements and ability of the candidate
Gifts for staff with new- born babies
Bonus on Tet, holidays, year- end, 13th- month salary, certificate and rewards for staff with excellent performance.
International Children’s Day and Mid- Autumn Festival gifts for staff’s kids.
Social Insurance, Health Insurance.
More chances of pay rise within a year
Special gifts on birthday, wedding day, Mar 8, Oct 20, Christmas, and Tet holidays
Annual health check
Benefits pursuant to the company policy. Other benefits will be negotiated during interview.

Cập nhật gần nhất lúc: 2024-03-16 23:10:24