Customer Service and Admin Executive

Customer service:
· Maintain safe and clean work environment by keeping shelves, inventory space and work stations neat; sweep and vacuum
· Ensure physical stock is properly reported in SAP system
· Place order for transfer stock from HCM to Hanoi
· Archive documents in Ha Noi office (contracts / invoices / DO / Quotation)
· Check data accuracy in orders and invoices on SAP
· Communicate feedback from customers internally
· Assist with receiving, unloading, counting and stocking physical inventory in the office/warehouse
· Special price and sample monitoring
· Process orders via email or phone on SAP
· Liaise with the Logistics department to ensure timely deliveries
· Contact clients to obtain missing information or answer queries
Administration and Cashier:
· Report if anything is not aligned with the company policy
· Follow office expenses; collect vouchers, contracts, invoices and other documents of office activities in a systematic and reasonable manner.
· Responsible for transferring cash to the bank on weekly basis
· Responsible for the office and looking after the equipment, ensure cleaning by a third party if necessary
· Prepare daily and weekly expense reports and report to relevant departments.
· Monitor office supply levels, and re- order when appropriate
· Other tasks based on allocation of management level…

- Able to remain calm under challenging situations and handle pressure
- Vietnamese nationality
- At least 2- years’ experience
- Strong listening and persuasion skills
- Fluent in English
- Approachable, enjoys interacting with people, strong interpersonal skills
- Independent and entrepreneurship mindset

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Cập nhật gần nhất lúc: 2024-04-29 16:55:14