Customer Service and Admin Executive

Customer service:
· Liaise with the Logistics department to ensure timely deliveries
· Check data accuracy in orders and invoices on SAP
· Archive documents in Ha Noi office (contracts / invoices / DO / Quotation)
· Communicate feedback from customers internally
· Ensure physical stock is properly reported in SAP system
· Special price and sample monitoring
· Place order for transfer stock from HCM to Hanoi
· Assist with receiving, unloading, counting and stocking physical inventory in the office/warehouse
· Process orders via email or phone on SAP
· Contact clients to obtain missing information or answer queries
· Maintain safe and clean work environment by keeping shelves, inventory space and work stations neat; sweep and vacuum
Administration and Cashier:
· Follow office expenses; collect vouchers, contracts, invoices and other documents of office activities in a systematic and reasonable manner.
· Prepare daily and weekly expense reports and report to relevant departments.
· Monitor office supply levels, and re- order when appropriate
· Other tasks based on allocation of management level…
· Responsible for the office and looking after the equipment, ensure cleaning by a third party if necessary
· Report if anything is not aligned with the company policy
Responsible for transferring cash to the bank on weekly basis

- Approachable, enjoys interacting with people, and possesses strong interpersonal skills.
- Fluent in English.
- Minimum of 2 years of experience, with a preference for candidates with experience in the hospitality industry.
- Strong listening and persuasion skills.
- Demonstrated ability to remain composed in challenging situations and handle pressure effectively.

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Cập nhật gần nhất lúc: 2024-10-16 03:20:02