Customer Service - App Travel

Open for ideas and innovative solutions to enhance team productivities
Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App
Achieve daily/monthly performance targets defined by the project
Giving excellent services to customers
Performing day- to- day operational activities in customer service of call center
WORKING TIME
Rotating shifts from 6:00- 21:00, night shift from 21:00- 6:00 (5- 6 night shift/month)
Service time: 24/7, working 5- 6 days/week, 25 days/month

University/Colleges required
Always bring positive attitude within colleagues and towards customers
Good in English both written and spoken (Preferably with TOEIC 500)
Experience in a call center/contact center, travel industry is a plus
Willing to work on weekend, national holidays, overtime if needed
Discipline, honest, critical and high initiative
Able to work under pressure and in a large team
Age: 20 to 30 years old
Willing to work under shifting mode (Night shift including)
6 months minimum experience in customer service, receptionist, tour guide v..v

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Chế độ thưởng, Chăm sóc sức khỏe, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-08-19 19:20:03