Customer Service Executive - App Travel

Performing day- to- day operational activities in customer service of call center.
Achieve daily/monthly performance targets defined by the project.
Open for ideas and innovative solutions to enhance team productivity.
Giving excellent services to customers.
Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App.
Working 25 days/ month, 5- 6 days/ week.
Service Time: 24/7, rotate shifts from 6 AM – 9 PM, night shift from 9 PM – 6 AM (average 3–5 night shift/month).

Intermediate in English
Discipline, honesty, critical and high initiative.
Willing to work on weekends, national holidays, overtime if needed.
At least 6 months experience in customer service, receptionist, tour guide.
Having experience in call center/contact center or travel industry is a plus.
Graduation from College or above.

- 13th month salary.
- Promotion opportunities every year.
- Salary increases once/year.
- Insurances followed Vietnamese Labor Law.
- KPI bonus up to 2.000.000 VND/ month.

Cập nhật gần nhất lúc: 2024-12-01 10:55:02