Customer Service Executive (Temp 6 months)

Receive PO from customers and Manage orders.
Receive requests, feedback and Resolving complaints from customers
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
Performs other related duties as assigned.
Ensure the goods are shipped on time and quantity
Ensures that appropriate actions are taken to resolve customers problems and concerns.
Respond to customer queries in a timely and accurate way, via phone, email to provide support and information on an assigned product or service.
Uses knowledge of a specific product, service, or other assigned area of expertise to answer inquiries or to forward to the appropriate staff.

Ability to team- working and work independently, cautiously
Bachelor’s degree in Business, Communications, or related fields
Hard working, responsible, honestly, quickly, enthusiastic
Proficient in computer skills
Good verbal and written communication in English
Knowledgeable in ERP System
Service- oriented and able to resolve customer grievances
Knowledge of, or ability to learn, product, service, or area of customer service specialization
Organizational, arrangement skills
At least 01 years working experience as Customer Service
Excellent communication skills including active listening

Laptop, Chế độ bảo hiểm, Du Lịch, Phụ cấp, Xe đưa đón, Đồng phục, Chế độ thưởng, Đào tạo, Tăng lương, Nghỉ phép năm

Cập nhật gần nhất lúc: 2024-10-18 03:30:03