Customer Service Import Staff

Receive pre- alert from agent
· Good communicate with agent, carrier, supplier, customer...
· Send arrival notice to customer
· Contact with warehouse and carrier to received original docs.
· Input data in the company’s software
· Issue debit note, credit note and check the date to complete the shipment
· Report to manager details of shipments, report, ... if required
· Solving the problem related daily work

· Proficiency in Microsoft Office programs, Good at writing, reading, comunication in English skill
· Having experience of working for Japanese company s an advantage
· Graduated from College or above of related majors
· Good communication, negotiation, pricing skills, proactive, hard- working
· Having 2 years of working experience in forwarder as customer service in air and sea import section.
· Know the process about ocean & air inbound as customer service

- Review salary annually
- Attend SHUI full net salary
- Company will pay 10.5% SHUI that employee has to pay, PIT
- Attend Healthcare Insurance 24/7 Bảo Việt
- KPI, 13th Bonus

Cập nhật gần nhất lúc: 2024-07-19 10:45:02