Customer Service

We are looking for Customer Service to join our team and provide the best service to our customer
You will working at the newest B2B Fintech Solution at Viet Nam. English – Korea – Vietnamese spoken.

Support Feature Testing for New Solution
Monitor and improve processes to improve KPIs, customer experience, and work productivity
Develop training plans for Customer and team members.
Make a User manual for Customer
Proactive at solve problem, Collaborate with other groups / departments to achieve business goals

Experience or knowledge of IT, Fintech, SaaS, ERP is an advantage.
Experience: 3 years, team size from 2- 3
Experience with: IT Solution, Fintech Solution, SaaS Solution
Ability to listen to understand English, good communication.
3+ Years of Experience in a Customer Service position in the IT Solution industry
Understanding how and the organizational model of call center system, Inbound Sales (telesales)

13th month salary, company trip
Attractive salary
Health insurance

Cập nhật gần nhất lúc: 2024-06-25 06:10:03