Customer Service Officer

- Efficient & high- quality implementation of customer care at the center. CSOs are responsible for customer care to all internal and external customers.
- Reporting
At all times CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high- quality operations.
- Communication
Communicate well with other CSOs and ECs and staff from other departments in the center including teachers, EFL admin staff, tea ladies, security guards and etc.
- Continuous Improvement
Identify opportunities to develop, improve and add value to Apollo’s Centre Operations in line with the strategic goals of their center (s) and the organization.
- Other duties assigned by the Centre Manager

- Vietnamese national.
- At least 1 year of experience in sales and customer service
- Basic English communication skills
- Holder of Bachelor’s degree
- Be proactive, interpersonal, and detail- oriented.
- Communication skills, both in English and Vietnamese
- Proven selling and persuasive skills.
- Computer literacy

Cập nhật gần nhất lúc: 2026-01-03 16:45:02