PURCHASE ORDERS AND CANCELLATION FILING
Also ensure that the Log Book was signed by Planning Department
Ensure that the Purchase Orders/Cancellation Notices are duly signed and acknowledge by Planning Department.
Files all Purchase Orders/Cancellation Notices that were acknowledged by Planning Department
Receives from Customer Service Officers Purchase Orders/Cancellation Notices and logs on the Purchase Orders/Cancellation Notices Logbook.
Submits Purchase Order/Cancellation Notices to Planning Department and retains a copy.
PREPARATION OF DOCUMENTS FOR CUSTOMER SERVICE
Receives all documents submitted to the department from Planning Department and Shipping Departments and distributes to Customer Service Officers.
Photocopy Shipping documents as requested.
Scan Shipping documents as requested.
EXPEDITING OF REPLACEMENTS
Items/Components
Makes necessary follow- ups on the replacement request until these are served.
Ensures that packed replacement items/components are properly labeled.
Prepare the necessary documents (material gate pass and shipping request) in sending the replacement items/components.
Receives list/request (Claim Form) of items/components from Customer Service Officers for replacement and submits to Planning Department.
Retains a copy of the replacement request form, files (on designated binders) and updates until fully served.
Sends out the package to Shipping and takes note of the Shipping Details.
Submits the Shipping Details to Customer Service Officers.
Samples
Retains a copy of the Purchase Order and files.
Receives and release Sample Replacement Purchase Order to Research & Development
MONITORING OF ETDs PROVIDED BY PLANNING DEPARTMENT
Retains a copy of the emails and files it on designated binders per customer.
Receives a copy of emails from Customer Service Officers with queries for ETDs of specific orders.
Prepares a summary/monitoring sheet of all request for ETDs per Customer Service Officers
Makes necessary follow- ups on the promised ETDs until these are served.
MONITORING OF CUSTOMER SERVICE OFFICE SUPPLIES
Ensures that purchased supplies are properly delivered to the department.
Prepares/submits a Monthly Consumption Report of supplies to department manager.
Prepares all purchase requisitions of office supplies (stock/non- stock items) for the department.
Monitors office supplies and ensure that the department will not run out.
