Customer Service Officer

• Efficient & high quality implementation of customer care at the centre.
CSOs are responsible for customer care to all internal and external customers.
• Reporting
At all time CSOs should know and be able to report on all aspects of the responsible areas related to sales and customer service efficient and high quality operations.
• Communication
Communicate well with other CSOs and ECs and staff from other departments in the centre including teachers EFL admin staff tea ladies security guards and etc.
• Continuous Improvement
Identify opportunities to develop improve and add value to Apollo’s Centre
Operations in line with the strategic goals of their centre(s) and the organization.
• Other duties assigned by the Centre Manager.

• Be proactive interpersonal and detail- oriented.
• Can be communicated both in English and Vietnamese
• Computer literacy- MS office applications (Word Excel Outlook).
• Vietnamese national.
• Holder of Bachelor’s degree
ĐỊA ĐIỂM LÀM VIỆC
- Lô A4- 21 Mon Bay, phố Hải Long, phường Hồng Hải, Tp. Hạ Long, Quảng Ninh
- Hà Nội, Vietnam
- Tầng 3, Vincom Phạm Văn Thuận, 1096 Phạm Văn Thuận, P. Tân Mai, Tp. Biên Hòa

- Paid leave
- English communication working environment
- Educational sponsorship

Cập nhật gần nhất lúc: 2024-04-03 12:15:26