Customer Service Operator (English)

Understanding and ability to solve customer problems.
Communicate with developers and clients via email and messengers.
Creating & Managing Template.
Create, improve, and suggest to the CS process.
Creating & Managing FAQ pages.
Handling CS email inquiries (No CS phone calls).

Must be able to use English at a business level.
Ability to empathize with Users.
Experience and understanding of Customer Service.
A person who can keep confidentiality.
Experience in gaming and IT industries would be a plus.
Must be able to work in a global working environment.
Good knowledge of Microsoft Office.
Service & open- minded person.
Good interpersonal and communication skills.
Affection for the games.
Experienced or played various genres of the games would be an advantage.
Good documentation skills, and an ability to seek improvement by actual game playing.

The perks of working with us;
Five- day work week 09:00 am. to 06:00 pm.
Free training prior to the work
When your life works, Your work works!
TGIS (Thank God It&039;s Six Hours Today!)
Birthday Leave
Annual leave
Happiness comes first, let&039;s enjoy our treats!
Snacks Bar
Team Building Session
Festival Event/ Birthday Gifts
Company Trip (Playshop)
Because your good health is our secret weapon!
Annual Health Check- up
Health Insurance, Social Insurance
Sick Leave

Cập nhật gần nhất lúc: 2024-04-03 11:32:16