Customer Service & Planner / CSKH và Kế Hoạch Công Ty TNHH Một Thành Viên Relats Viêt Nam

- Follow up production progress to ensure on time delivery.
- Plan for master production schedule based on customer demand received & delivery dates committed.
- Transfer customer orders with respective delivery plan to Production & other relevant departments in a timely manner.
- Summarize & analyse forecast demand for each customer. Collaborate with relevant departments to analyse & prepare necessary capacity/resources… in order to meet required demand.
- Control of customer orders & relevant information related to sales.
- Timely update customer’s orders & forecasts into SAP system.
- Maintain frequent & effective communication with customers, ensure that all information/requirements are exchanged timely & accurately from both sides.
- Maintain material prices, customer part numbers… refreshed frequently & timely.
- Collaborate with other departments to involve in continuous improvement idea study & implementation.
- Other required tasks from direct supervisor.
- Responsible for receiving orders & forecasts from customers

Requirements
Working day & time: From Mon to Friday, 8AM to 5PM ( Friday close at 4PM)
- Working experience with SAP system is preferred.
- Data analysis skill
- Strong capability in Microsoft Office software.
- Ability to work independently and under pressure.
- Good communication skills and working level of writing and spoken English
- Bachelor’s degree in Economic/Technology
- Preferably former experience in Supply Chain or Sales/Customer service environment, but not mandatory
Compensation & Benefits
- Accident insurance 24/24h
- Shuttle bus from Da Nang city to factory daily
- Health checkup: once per year
- Performance review and salary increases based on Company policy and Group policy.
- Healthcare Insurance
- Other benefits: team building, Gifts on special events, birthday celebration, union activities and benefits …as Company policy.
- Bonus on public holiday
- 13th month salary
- Full contribute social insurance on gross salary

13th payment, bonus.

Training abroad opportunities, European working environment.

Shuttle bus from Danang to factory.

Cập nhật gần nhất lúc: 2024-04-03 11:47:09